How to Buy
Find Your Item
Use the search bar or browse by category. Filter by price, condition, location, and seller rating to narrow down exactly what you're looking for. Save searches to get notified when new listings match.
Review the Listing & Seller
Check all photos, the item description, and condition notes carefully. Review the seller's profile — look for the Verified badge, their rating, and past transaction history before proceeding.
Message or Make an Offer
Have questions? Use the in-app chat to ask the seller directly. Ready to buy? Tap Buy Now to pay the listed price, or Make an Offer to propose your own price. The seller typically responds within a few hours.
Confirm & Pay Securely
Once the seller accepts, you'll be guided to the payment screen. Funds go into secure escrow — not to the seller — until you confirm you've received the item in the described condition.
Receive & Confirm
After receiving your item, inspect it and tap Confirm Receipt. This releases payment to the seller. If something is wrong, open a dispute before confirming — you're protected either way.
Buyer Safety Protocols
Escrow Payment Hold
Your money is never paid directly to the seller. It's held in a secure escrow account and only released once you confirm the item arrived as described.
Verified Seller Network
All sellers undergo identity verification and agree to our marketplace policies. Check for the blue Verified badge and read recent reviews before buying.
Item Not as Described Policy
If what you receive doesn't match the listing, open a dispute within 48 hours of delivery. We'll review evidence from both parties and issue a full refund if your claim is upheld.
Safe Exchange Points
For in-person collections, use a Nexus Safe Exchange Point — well-lit, public, monitored locations. Never meet a seller at a private residence you don't know.
Report Suspicious Listings
See a listing that looks too good to be true? Hit Report Listing and our team will investigate within 12 hours. Your report is anonymous.
Buyer Support Line
Our buyer support team is available 24/7 via in-app live chat. You can also reach us at buyers@nexus.com for any concerns.
Ready to start shopping?
Browse thousands of verified listings right now.